My Aims' Terms and Conditions — Know Before You Use

Welcome to My Aims. These Terms and Conditions ("Terms") form a legally binding agreement governing your use of the My Aims platform. By accessing or using the My Aims website, mobile app, or any related services, you confirm that you have read, understood, and fully accepted these Terms.

My Aims is an internationally licensed online gaming platform offering Sports Betting, Live Casino, slots, and much more for users in Bangladesh. By using My Aims, you agree to abide by these Terms and Conditions.

These Terms should be read alongside the My Aims Privacy Policy, Responsible Gaming Policy, and any other applicable policies.

The following eligibility requirements must be met to open an account with My Aims:

• At least 18 years must be. my aims strictly prohibits gaming by minors.
• Each individual may only One Account open. Creating multiple accounts will result in all accounts being closed and balances may be forfeited.
• All information provided at the time of registration accurate, complete & up-to-date must be.
• You must have a valid mobile number and bank or mobile wallet account registered in your name.
• Residents of countries where online gaming is legally prohibited are not permitted to use my aims.

My Aims reserves the right to reject any account registration at its discretion and without notice.

My Aims conducts a Know Your Customer (KYC) verification process to comply with international regulations. Failure to complete KYC verification may result in restrictions on withdrawals and access to certain services.

The following documents may be required for KYC verification:

• Identity Document: A scanned copy of your National ID (NID), passport, or driving license.
• Proof of Address: A copy of a utility bill, bank statement, or government document issued within the last 3 months.
• Payment Method Verification: Screenshot proving ownership of the mobile banking account.

My Aims typically completes the KYC verification process within 24-48 hours. Accounts found to have incomplete or false information will be suspended immediately.

My Aims supports bKash, Nagad, and Rocket for deposits. The following rules apply to all deposits:

• Minimum Deposit Amount BDT 300।
• Deposits are generally 5–15 minutes credited to the account within
• Deposits must be made only from a payment method registered in your own name.
• Deposits made through third parties are strictly prohibited and will be reversed.
• My Aims does not charge any processing fee for deposits; however, payment gateway fees may apply.

The following conditions apply to withdrawals of winnings from My Aims:

• KYC verification must be completed before any withdrawal can be processed.
• Minimum Withdrawal Amount BDT 500।
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Approved withdrawal requests are generally 15 minutes to 24 hours processed within
• Winnings derived from bonuses cannot be withdrawn unless the specified wagering requirements have been met.
• My Aims reserves the right to place a hold on withdrawals in cases of suspicious transactions.

If you experience an unusual delay with a withdrawal, please contact My Aims 24/7 live support.

My Aims regularly offers a range of exciting bonuses and promotions. The following general terms apply to all bonuses:

• Welcome Bonus: For new members only, applicable on the first deposit.
• Wagering Requirement: The bonus amount can be withdrawn after wagering it the required number of times.
• Bonus Validity: Each bonus has a specific validity period. Once expired, the bonus will be automatically cancelled.
• Claiming the same bonus through multiple accounts is strictly prohibited.
• My Aims reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus rules are violated, the bonus and any associated winnings will be forfeited.

The following general rules must be followed when placing bets on My Aims:

• Once a bet is confirmed, it cannot be changed or cancelled unless My Aims offers a specific cash-out option.
• In the event of a cancelled or drawn event, bets will be settled in accordance with My Aims' established rules.
• My Aims reserves the right to void any bet placed on incorrect odds or inaccurate information resulting from a technical error.
• In live betting, bets may not be accepted due to internet delays.
• My Aims reserves the right to investigate suspicious betting patterns and withhold payouts pending the outcome.

Separate special rules may apply for Sports Betting, casino games, and other categories, as detailed on the my aims platform.

The following activities are strictly prohibited on My Aims and will result in immediate permanent account closure:

• Fraud & Deception: Gaining advantages through fake identity, false information, or fraudulent means.
• Bots & Automation: Placing bets using automated software, bots, or any other technical manipulation.
• Money Laundering: Using My Aims for the purpose of money laundering.
• Account Sharing: Sharing or selling your account to another person.
• Bonus Abuse: Claiming bonuses through multiple accounts or false identities.
• Cheating: Any attempt to manipulate the outcome.
• Hacking: Attempting unauthorized access to My Aims systems.

My Aims takes the protection of your personal information very seriously. Our Privacy Policy details how we collect, store, and use your data.

• Information provided at the time of registration on My Aims is used solely for the purposes of operating the platform.
• Your information is never sold to third parties.
• My Aims uses SSL encryption to keep all transactions secure.
• You have the right to request correction or deletion of your personal data.

For more details, visit our Privacy Policy read them.

My Aims believes gaming is a form of entertainment and should be enjoyed responsibly. We are committed to the mental and financial well-being of all our members.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own maximum stake per bet.
• Self-Exclusion: If needed, temporarily suspend your account for a set period of time.
• Reality Check: Take regular breaks and set time limits for your gaming sessions.

If you feel that gaming is having a negative impact on your life, please reach out to our Responsible Gaming visit the page or contact customer support.

My Aims reserves the right to temporarily or permanently close an account under the following circumstances:

• Any breach of these Terms and Conditions.
• Failure to complete KYC verification or providing false information.
• Suspicious or unusual financial transactions.
• If evidence of underage gaming is found.
• Upon instruction from law enforcement authorities.
• Extended inactivity (more than 24 months).

In the event of account closure, My Aims will determine the return of any applicable balance on a case-by-case basis. Balances may be forfeited in cases involving prohibited activities.

All content on the My Aims platform — including logos, graphics, text, software, game designs, and other elements — is protected by the intellectual property rights of My Aims or its licensors.

• Reproducing, distributing, or using any My Aims content for commercial purposes without prior permission is strictly prohibited.
• Reverse engineering the platform's game software or source code is strictly prohibited.
• My Aims trademarks and brand names may not be used without prior written permission.

My Aims will not be held liable for the following:

• Missed bets due to internet disconnection or technical errors.
• Losses resulting from unauthorized third-party access to your account.
• Financial losses resulting from the user's own actions.
• If services are disrupted due to external causes (war, natural disaster, government directive).

My Aims' maximum liability will in no event exceed the value of the transaction in question.

My Aims reserves the right to amend, update, or remove any part of these Terms and Conditions at any time. In the event of changes:

• For any significant changes, My Aims will notify members via email or app notification.
• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

We recommend visiting this page regularly to stay up to date with the latest terms and conditions.

If you have any questions, complaints, or disputes regarding these Terms and Conditions, please contact the My Aims customer support team in the first instance. Our support team is available 24/7.

• Live Chat: Get instant support via the My Aims website and app.
• Email Support: [email protected] (typically responds within 24 hours)
• Dispute Resolution: If a resolution cannot be reached through direct discussion, the matter will be referred to My Aims' licensing authority for mediation.